Knowledge Base

  1. Frequently Asked Questions 

    1. Who do I contact for Photosmith support?
    2. Do you have any plans to support Android Tablets?
    3. Does Photosmith duplicate photos on import?
    4. Help! Why has Photosmith completely frozen my iPad?
    5. How can I import photos from another app on my iPad? (v1, v2)
  2. Lightroom Plugin 

    1. Creating & Configuring a Publish Service (v2) *
    2. Lightroom Export to Photosmith (v2)
    3. Lightroom Plugin Download and Installation (v2)
    4. Lightroom Preview Extraction, Installing ExifTool
    5. Manually Uninstalling the Photosmith Sync with Lightroom Plug-in
  3. Photosmith App 

    1. Catalog - User Collections (v2) *
    2. Dashboard - Tools - Diagnostics (v2) *
    3. Dashboard - Tools - Maintenance (v2) *
    4. Dashboard - Tools - Suspect Photos (v2) *
    5. How To Delete Multiple Photos On Your iPad
  4. Photosmith v1 

    1. "Cannot communicate with device" Plug-in Error (v1)
    2. "Found 0 devices" Error (v1)
    3. Advanced Sync Process for Lightroom? (v1)
    4. Can I Sort the Photos? (v1)
    5. Disabling the "ping" Sound in Lightroom For Each Photo Sync (v1)
  5. Pre-Purchase 

    1. Known Issues
    2. Minimum Hardware, Operating System and Hardware Requirements (v1, v2)
    3. Photosmith Upgrade Policy
    4. Purchasing and Downloading Photosmith? (v1, v2)
    5. Supported Cameras and Camera Raw File Formats (v1, v2)
  6. Workflow 

    1. An Introduction to Digital Photography Workflow
    2. Proxy JPG Workflow (v2)
  7. All articles 

    1. "Cannot communicate with device" Plug-in Error (v1)
    2. "Found 0 devices" Error (v1)
    3. Advanced Sync Process for Lightroom? (v1)
    4. An Introduction to Digital Photography Workflow
    5. Can I Sort the Photos? (v1)

Feedback and Knowledge Base